SAN FRANCISCO’S HOTEL MOSSER: A CASE STUDY FOR WINNING NEW CORPORATE BOOKINGS

by Robert Ambrozy

San Francisco’s thriving lodging scene can make it challenging for an independent property to attract and maintain a healthy flow of business guests. A property has to stand out with its décor and energy, as well as find its way into the channels used by business travelers old and new to book hotels. The Mosser, an independent hotel located between Union Square and the Moscone Convention Center, successfully tackles this challenge every day.
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INDIE HOTELS SEEKING MORE CORPORATE BOOKINGS? GET CHECKED IN…

by Robert Ambrozy

Even with daily rates and revenue per available room up in most business city centers, there is a certain amount of instability in the U.S. hotel marketplace. STR reported that occupancy was down in May, and corporate travel managers are increasingly more savvy about steering their travelers to preferred hotels.
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GETTING HOTELS TO RESPOND TO RFPs: DON’T THEY WANT YOUR BUSINESS?

by Suzanne Neufang

Carlson Wagonlit’s hotel sourcing group published a study in June projecting the environment for corporate hotel negotiations after the Marriott-Starwood merger becomes a reality. One of the report’s highlights pointed out that Marriott declined to respond to RFPs 18 percent of the time during the 2016 RFP season. That figure is three times as often as Starwood decided not to respond. The prospect of that figure going even higher presents a challenge to travel buyers worldwide, especially those in North America.
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INTEGRATION HOLDS THE KEY TO ENHANCING PAYMENT SCENARIOS IN BUSINESS TRAVEL

A 2015 HRS/GBTA survey found that for a total of 77 percent of travel managers, missing receipts as well as missing or incorrect expense report forms were the largest hurdle on the way towards greater efficiency. Companies are increasingly making headway to decrease these kinds of errors via more innovative receipt capture/transmission, but true progress is most often seen at companies that have the travel program strategy in tune with the rest of the organization’s processes.
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THE CASE FOR OUTSOURCING HOTEL SOURCING

by Suzanne Neufang

The modern corporate travel manager seems to have more and more tasks piled on the to do list. Beyond managing travel suppliers and educating travelers, many travel managers also oversee credit card and meetings programs. Amid all these different elements, the essential goal remains the same: to optimize their company’s travel expenditures.
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